1. Introduction

TalroQ Group Ltd (“TalroQ”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal data when you:

• Visit our website;

• Submit an enquiry through our website;

• Contact us by email, telephone or social media;

• Engage us for property sourcing, refurbishment management or project management services;

• Subscribe to receive updates or marketing communications.

By using our website, you acknowledge that your information may be processed in accordance with this Privacy Policy.

2. Who We Are

TalroQ Group Ltd

Email: enquiries@talroq.co.uk

Website: www.talroq.co.uk

TalroQ Group Ltd is the Data Controller responsible for the processing of personal information described in this Privacy Policy.

3. Information We Collect

We may collect and process the following categories of information:

Information You Provide

• Name

• Email address

• Telephone number

• Property requirements

• Investment criteria

• Property details

• Project information

• Any information contained within enquiries, forms or correspondence

Information Collected Automatically

When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Website usage analytics

This information helps us improve website performance and user experience.

4. How We Use Your Information

We may use your information to:

• Respond to enquiries and requests;

• Provide our services;

• Assess property requirements and investment opportunities;

• Communicate with clients, investors, contractors and suppliers;

• Improve our website and services;

• Send relevant business updates and marketing communications where permitted;

• Comply with legal and regulatory obligations;

• Protect our business against fraud, misuse or unlawful activity.

5. Legal Basis for Processing

Under UK GDPR, we process personal data on one or more of the following legal bases:

Legitimate Interests

To operate and grow our business, respond to enquiries and provide professional services.

Contract

Where processing is necessary to fulfil a contract or take steps before entering into a contract.

Legal Obligation

Where we are required to comply with legal, regulatory, tax, anti-money laundering or other statutory obligations.

Consent

Where consent is required, including certain marketing communications and optional website technologies.

6. Marketing Communications

We may send occasional updates relating to:

• Property opportunities;

• Market insights;

• Business updates;

• Services offered by TalroQ.

You may unsubscribe or opt out of marketing communications at any time by contacting us or using any unsubscribe mechanism provided.

7. Sharing Information

We do not sell personal information.

We may share information where reasonably necessary with:

• Professional advisers;

• Contractors and consultants;

• Property professionals;

• Service providers assisting with website hosting, analytics or communications;

• Regulatory bodies, law enforcement agencies or government authorities where legally required.

Any third parties processing data on our behalf are expected to maintain appropriate security measures.

8. International Data Transfers

Some service providers may store or process information outside the United Kingdom.

Where international transfers occur, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access;

• Loss;

• Misuse;

• Disclosure;

• Alteration;

• Destruction.

While we strive to protect personal information, no method of transmission or storage can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide services;

• Manage enquiries;

• Meet legal, accounting and regulatory obligations;

• Resolve disputes;

• Protect legitimate business interests.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

11. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information;

• Request correction of inaccurate information;

• Request deletion of personal information;

• Restrict or object to processing;

• Request transfer of information to another provider;

• Withdraw consent where processing is based on consent.

Requests may be submitted by contacting us using the details provided below.

12. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality;

• Understand website usage;

• Measure website performance;

• Enhance user experience.

Further information may be provided within our Cookie Policy.

13. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and external resources.

We are not responsible for the privacy practices, content or security of third-party websites.

Users should review the privacy policies of those websites independently.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

15. Contact Us

For questions regarding this Privacy Policy or the handling of personal information, please contact:

TalroQ Group Ltd

Email: enquiries@talroq.co.uk

Website: www.talroq.co.uk

If you remain dissatisfied with how your information has been handled, you may have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom.